Privacy Policy

Last updated: December 7, 2023

Purpose: This policy explains how OptimisPT collects, uses, protects, and handles Personally Identifiable Information (PII). PII refers to information that can identify, contact, or locate an individual.(OptimisPT)

What personal information do we collect?

When using the site—such as registering, subscribing to a newsletter, using live chat, or submitting forms—you may be asked for your name, email address, phone number, or other details to enhance your experience.(OptimisPT)

When do we collect information?

Your information is collected when you register on the site, subscribe to a newsletter, use live chat, fill out forms, or provide feedback on services.(OptimisPT)

How do we use your information?

Collected information may be used to:

  • Personalize your experience and deliver content/product offerings tailored to your interests
  • Improve the website to better serve you
  • Respond effectively to customer service requests
  • Administer contests, promotions, or surveys
  • Process transactions swiftly
  • Request ratings and reviews of services or products
  • Follow up after correspondence via live chat, email, or phone(OptimisPT)

How do we protect your information?

  • We do not perform vulnerability scanning or PCI-level scanning
  • We provide only information and content—credit card numbers are never requested(OptimisPT)
  • Regular malware scanning is employed
  • Personal data is secured behind protected networks, accessible only by authorized personnel under confidentiality constraints
  • Sensitive information is encrypted via SSL
  • Transactions are processed through a gateway and not stored on our servers(OptimisPT)

Do we use cookies?

Yes. Cookies are used to recognize your browser, remember your preferences (like shopping cart items), and help provide relevant services. They also assist in compiling aggregate data about site traffic and interactions.(OptimisPT)

You can:

  • Set your browser to warn you when a cookie is sent or disable cookies entirely through browser settings
  • Note: Some site features may not function properly if cookies are disabled(OptimisPT)

Third-party disclosure

We do not sell, trade, or otherwise transfer your PII to outside parties.(OptimisPT)

Third-party links

Our site may include third-party product or service links, which have independent privacy policies. We are not responsible or liable for content or activities on those sites, though feedback is welcomed.(OptimisPT)

SMS Disclaimer & Privacy

By providing your phone number via a form, you consent to SMS contact—message/data rates may apply. Reply STOP to stop messages, or HELP for more info.(OptimisPT)

We do not share mobile info with third parties or affiliates for marketing/promotional purposes. SMS opt-in data and consent will not be shared.(OptimisPT)

Use of Google User Data

Our application integrates with Google services to provide functionality related to Google Calendar. When you choose to connect your Google account, our app requests certain permissions (scopes) to access your calendar data.

Information We Access

  • Calendar Metadata: We may access your Google Calendar list and related metadata (e.g., calendar name, timezone, and color) to display and manage calendars in the app.
  • Event Data: We may access your calendar events (including titles, times, attendees, and descriptions) to provide scheduling, availability, and related features.
  • User Profile Information: Basic Google account information (such as your email address) may be accessed to identify your account and associate it with your profile within our app.

How We Use This Information

  • To display telehealth appointments on your calendar including Google meeting links.
  • To allow you to create, view, and update calendar events.

How We Do Not Use This Information

  • We do not sell or share your Google data with third parties for advertising purposes.
  • We do not use your Google data for purposes unrelated to providing the core functionality of the app.

Data Storage and Retention

  • Calendar and event data may be temporarily cached to improve performance and provide real-time functionality.
  • We do not permanently store your Google Calendar event content unless explicitly required for a feature you enable.
  • You may revoke our access to your Google account at any time from the menu option below your name.

Compliance

Our use of Google user data adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Google Advertising

We use Google AdSense. Google, as a third-party vendor, uses cookies (like DART) to serve ads based on your past visits. You may opt out via Google Ad Settings, the Network Advertising Initiative Opt-Out page, or the Google Analytics Opt-Out browser add-on.(OptimisPT)

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires commercial websites collecting PII from California consumers to publicly post a privacy policy. We comply by:

  • Allowing anonymous browsing
  • Placing a link to the privacy policy on our home page or a prominent page
  • Clearly labeling the policy link with the word “Privacy”
  • Notifying users of policy changes on this page
  • Allowing you to change personal information via account login(OptimisPT)

Do Not Track (DNT)

We honor Do Not Track signals; no cookies or advertising will be planted if a DNT browser mechanism is active. Third-party behavioral tracking is not allowed.(OptimisPT)

COPPA (Children’s Online Privacy Protection Act)

We do not specifically market to children under 13 years old.(OptimisPT)

Fair Information Practices — Data Breach Response

In the event of a data breach:

  • We will notify you via email within 7 business days
  • We will notify users via in-site notification within 1 business day(OptimisPT)

We also respect the Individual Redress Principle, meaning individuals maintain enforceable rights and recourse in the case of data misuse.(OptimisPT)